Skill levels, ratings and trust.

Every sport you play has its own level from 1 to 10. Being good at tennis says nothing about your squash, so the two never mix.

It starts from the level you gave yourself when you picked the sport. After competitive and ranked matches, the people you played with rate your skill, and their ratings pull your level toward what they saw. Your own estimate counts as much as 3 ratings: enough to start from, quickly outweighed once real games come in.

• Unknown — No self-assessment and no competitive games yet.
• Self-assessed — Their own estimate. Competitive matches will refine it.
• Provisional — Based on a few competitive games so far.
• Established — Backed by enough competitive games and ratings.

A level becomes established after at least 3 competitive or ranked games with skill ratings, provided those ratings carry enough combined weight. Until that bar is met, peer-rated levels are provisional and show a "~". A level based only on your own estimate is shown as self-assessed.

Once qualifying peer feedback contributes to your level in a sport, changing your own estimate in your profile no longer moves that level. Further eligible match ratings can still change it.

Every match is played in one of three modes, chosen by the host. The mode decides whether the game moves anyone's level.

• Friendly — Just for fun. Doesn't change anyone's skill level — turning up and good conduct still build trust.
• Competitive — Players rate each other's skill afterwards, which shapes everyone's level in this sport.
• Ranked — Competitive with more at stake: skill ratings count for more, and only players with an established level join instantly.

Friendly matches, training, sessions, and classes do not change sport levels. Feedback about attendance and attitude can still contribute to Trust Score.

Your Trust Score, from 0 to 100, says how reliable you are to play with. It is made of two things:

• Reliability — feedback about turning up, arriving on time, and staying to the end.
• Attitude — whether people would play with you again, how sporting you were, and the commendations you received.

It appears once you have 8 ratings from at least 4 different players. Before that, you show as "New" rather than as a number that would mean nothing yet.

Skill is not part of it. A brilliant player who never turns up is not a trustworthy one, and a beginner who always does is.

Confirmed participants can rate the other members of a completed activity during the 48 hours after its scheduled end. You cannot rate yourself or an activity you did not join.

First, tell us whether the player showed up, whether they arrived late, and whether they left the game early. The questions about their play depend on whether they attended.

You can rate one player at a time. Once you submit a rating for that player in that activity, you cannot submit another one or edit it, so check your answers before saving.

How was it to play with them?

• Unsporting — Rude, played dirty, or argued every call.
• Below par — Some bad moments: sulking, needless arguing.
• Fine — Nothing to note either way.
• Good sport — Fair, friendly, easy to play with.
• Great sport — Lifted the game: encouraging, gracious in a win or a loss.

Commendations

• Team Player — Put the team first: passed, covered, shared the ball.
• Great Comms — Called plays and kept everyone organised.
• Clutch — Delivered when the game was on the line.
• Fair Play — Honest calls, respected the rules and the other side.
• Mentor — Helped others improve; patient with newer players.

Commendations are optional and you can give several. The ones a player has received show on their profile.

Would you play with them again?

Yes, no, or leave it. Your answer is private: the other player never sees it. It counts toward their Trust Score only as part of everyone's answers combined, and it shapes who we suggest to you — people you said yes to come first when you invite players, and we suggest connecting with them.

How good were they?

Skill is asked only after competitive and ranked matches, about the co-players who attended — opponents included. MVP voting is available only for your own teammates when team sides are defined in the lineup.

A host can set a level range for an activity. Your sport level and the evidence behind it help decide whether you can join immediately or need host approval.

• A level within the range can qualify for instant joining when the activity is open to you, a place is available, and the other eligibility checks pass.
• For activities starting at level 7 or above, a level you only gave yourself is not enough — it needs ratings behind it.
• Instant joining in ranked matches requires an established sport level and the Rated profile tier, earned after 8 received ratings. Host approval is still possible when you do not qualify for instant joining.
• Outside the range, or without enough level evidence: you can send a request for the host to review.

Activities without a level range require host approval. Private activities also use approval rather than instant joining. If you enter a waitlist, promotion sends your request for review; it does not confirm a place.

Your level alone does not hide activities from discovery. Location, filters, activity visibility, and club or connection access still affect what you can find and join.

Ratings only work if they are honest, so a few safeguards run underneath:

• Ratings from accounts with a longer, cleaner track record count for more.
• Rating the same person again and again counts for less each time.
• A skill rating far from a level already supported by peer feedback has less influence. Consistent feedback can still move that level over time.
• Suspicious bursts of ratings can be held out of score calculations for review.

Hiding yourself from the leaderboards removes your name there; your level and Trust Score still show to the people you play with.